01. Introduction
Welcome to All India Customer Care & Support. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at our West Bengal headquarters.
This privacy policy describes how we collect, use, and protect your personal information when you use our appliance repair services or visit our website. By accessing our services, you agree to the collection and use of information in accordance with this policy.
02. Information Collection
When you visit our website or use our home appliance repair services, we collect personal information that you provide to us voluntarily. This data is essential for providing high-quality support across India.
- arrow_right_alt Personal Identifiers: Your full name, telephone number, and email address for communication.
- arrow_right_alt Service Address: Your physical residential or commercial location for technician dispatch.
- arrow_right_alt Appliance Details: Brand, model number, serial number, and repair history of your appliances.
03. Usage of Information
We use personal information collected via our website for a variety of business purposes described below:
Service Fulfillment
We use your information to facilitate account creation, manage service bookings, and ensure our technicians have the necessary details to perform repairs effectively at your location.
Communication & Updates
We may use your contact details to send you administrative information, service updates, and promotional communications regarding new service offerings or seasonal maintenance tips.
04. Data Security & Protection
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the internet is 100% secure.
"Our central databases located in West Bengal utilize enterprise-grade encryption and are monitored 24/7 by our dedicated security team to ensure your data remains confidential."
05. Third-Party Disclosure
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This includes authorized service partners and certified technicians who are required to visit your premises for physical repairs.
Questions about your privacy?
Our dedicated privacy team is available to help you understand your data rights.
